AI technology team collaborating in an office

Custom AI, Built and Deployed for Australian Businesses

Custom AI, Built and Deployed for Australian Businesses

Strategy, software and agentic systems from concept to production, with security and data sovereignty handled. Built for businesses of every size, trusted by Defence and government.


20 years building software, now building AI.

Book a free consultation

Book a free consultation

How We Turn AI Into Outcomes

We start by finding where AI genuinely earns its return, then our Australian team designs, builds and deploys it around your data, systems and workflows. From first proof of concept through to production, we handle the engineering and the governance, and hand it over ready to run, with full ownership yours to keep.

Problems We Solve With AI

Ways we put AI to work, for startups, small businesses and large organisations alike. Your challenge may not be listed, so bring it to us.

Chatbots for customer engagement, lead capture, bookings, and support
Agentic AI assistants for knowledge search, document intelligence, and workflow automation
Supply chain and inventory optimisation with predictive demand forecasting
Computer vision quality inspection for defects, assembly, and compliance
AI strategy, roadmap, and governance for compliant adoption
Anomaly, fault and fraud detection with risk scoring and real time alerts
Robotic process automation for invoices, data entry, and reconciliations
Unify multi source data, cleanse and extract, then deliver plain language insights

Our Recent AI Implementations

Skills intelligence for the Australian Public Service Commission

IT Magnet designed and delivered an Agentic AI powered skills inference and matching platform for the APSC Career Pathfinder initiative. It analyses CVs, free text and conversations to infer skills, match users to APS career pathways, identify skill gaps and recommend learning opportunities. A multi agent architecture delivers explainable, governed and auditable outcomes while supporting SFIA and APS capability frameworks.

AI that turns utilisation and telemetry into cost saving actions

IT Magnet is the implementation partner for Ontelligent, Onsite Rental Group's flagship AI assistant supporting staff and customers across email, Microsoft Teams and the web. Using role based security, it combines trusted knowledge with live operational data to deliver secure, explainable insights from contracts, invoices, utilisation and equipment telemetry, improving rental decisions, efficiency, cost savings and customer transparency.

Skills intelligence for the Australian Public Service Commission

IT Magnet designed and delivered an Agentic AI powered skills inference and matching platform for the APSC Career Pathfinder initiative. It analyses CVs, free text and conversations to infer skills, match users to APS career pathways, identify skill gaps and recommend learning opportunities. A multi agent architecture delivers explainable, governed and auditable outcomes while supporting SFIA and APS capability frameworks.

AI that turns utilisation and telemetry into cost saving actions

IT Magnet is the implementation partner for Ontelligent, Onsite Rental Group's flagship AI assistant supporting staff and customers across email, Microsoft Teams and the web. Using role based security, it combines trusted knowledge with live operational data to deliver secure, explainable insights from contracts, invoices, utilisation and equipment telemetry, improving rental decisions, efficiency, cost savings and customer transparency.

Trusted AI customer service concierge for Defence voyage applicants

IT Magnet developed an AI powered customer service agent for the Australian Defence Force, Young Endeavour. It provides real time, logic driven guidance by securely interrogating ERP data, websites and authoritative documents to deliver clear, reliable responses and next steps. Human in the loop controls ensure safe, consistent assistance at scale.

Financial governance AI platform with automated anomaly detection

As Beach Energy's AI consultant and implementation partner, IT Magnet designed and delivered a financial data governance platform that automates expense cleansing, classification and GL coding. Deployed on premises, it combines AI with human in the loop review to improve accuracy, detect anomalies and supplier risk, and strengthen audit readiness.

Trusted AI customer service concierge for Defence voyage applicants

IT Magnet developed an AI powered customer service agent for the Australian Defence Force, Young Endeavour. It provides real time, logic driven guidance by securely interrogating ERP data, websites and authoritative documents to deliver clear, reliable responses and next steps. Human in the loop controls ensure safe, consistent assistance at scale.

Financial governance AI platform with automated anomaly detection

As Beach Energy's AI consultant and implementation partner, IT Magnet designed and delivered a financial data governance platform that automates expense cleansing, classification and GL coding. Deployed on premises, it combines AI with human in the loop review to improve accuracy, detect anomalies and supplier risk, and strengthen audit readiness.

Why Partner With IT Magnet

Over two decades and 300 projects building software that lasts.

Local Australian team spanning small business, enterprise and government.

Approved supplier across Defence, DTA and state government.

High-profile AI projects delivered for enterprise and government.

Your source code and IP, fully owned by you.

Clients like Onsite Rental, Defence and legal centres stay for years.

Agile delivery keeps scope, priorities and budget in your hands.

Our Clients

FAQ

If I have a few scattered ideas about AI for my business, what should I do next?
How much will it cost, and what payment options or stages are available?
How long will it take to design, build, and roll out the solution?
Can AI solve real business problems through AI driven workflows with triggers and actions?
Do I need clean, structured data before we begin, or can you help me prepare it?
Can AI be integrated with my existing platforms such as Microsoft 365, SharePoint, Dynamics, CRMs, and databases?
How can I make sure my data and my customers’ data stays safe?
How do I reduce the risk of AI making things up and improve accuracy in real world use?
What happens after go live, and what support and maintenance options are available?
What governance, policies, and approvals do I typically need for AI in my organisation?
What technology stack will be used, and how do I know it’s the right fit for my needs?

What Our Clients Say

Get a Free Quote

John Rutherford, General Manager, Ergoworks Consulting

The product developed by IT Magnet has propelled us to a leadership position in online assessment and AI powered recommendations for employees’ ergonomic risks, and is now widely adopted by numerous large corporations and government organisations.

Adrian Black, Managing Director, Black Line Group

IT Magnet worked closely with our team to develop and deliver a one-stop-shop solution, accessible via App or web-platform, that is completely configurable for our challenging needs

Anthony Bolack, National IT Manager, Onsite Rental Group

IT Magnet has delivered innovative, pioneering solutions by leveraging a variety of cutting edge technologies, including AI. The team is friendly, challenge seeking, and one of our most trusted technology partners.

Build smarter.
Start Today.

GGeett  SSttaarrtteedd

Build smarter.
Start Today.

GGeett  SSttaarrtteedd

Build smarter.
Start Today.

GGeett  SSttaarrtteedd

Call 1300 369 350