Strategy, software and agentic systems from concept to production, with security and data sovereignty handled. Built for businesses of every size, trusted by Defence and government.
20 years building software, now building AI.
Since 2002
Two decades building software
300+ Projects
Delivered across Australia
Sydney Based
Consultants and engineers
Approved Supplier
DTA: Defence, APS & Finance
What We Can Solve With AI
Ways we put AI to work, for startups, small businesses and large organisations alike. Your challenge may not be listed, so bring it to us.
Grounded Knowledge Assistants
Assistants that answer from your own documents and systems, citing the source behind every answer so results stay accurate and auditable.
Agentic Workflow Automation
Agents search, extract and act across your systems, running invoices, reconciliations and approvals with audit trails and human oversight built in.
Conversational and Voice AI
Chat and voice assistants handle enquiries, bookings, lead capture and support, then hand over seamlessly to your team when a person is needed.
Forecasting and Risk Detection
Forecast demand, optimise inventory and supply chains, and catch anomalies, faults and fraud early with risk scoring and real time alerts.
AI in Your Existing Systems
No new tool to adopt. AI capability is built straight into the Microsoft 365, CRM, ERP and databases your team already uses.
AI Governance and Compliance
Evaluation, guardrails and explainability are designed in from the start, aligned with Privacy Act transparency rules, the Essential Eight and data residency.
You Stay in Control
Handing work to AI should not mean handing over control. Every system we build keeps your data protected, keeps people in charge of the decisions that matter and shows where each answer came from.
Your data stays in Australia
Your data is hosted in Australian data centres or inside your own environment, stays under your control, and is never used to train public AI models.
People make the final call
Human review is built in wherever a decision affects customers, staff, money or compliance, so AI recommends and assists while your people stay accountable for outcomes.
Every answer can be checked
Assistants cite the document or record behind each answer, and every agent action is logged, so your team can verify results and auditors can trace decisions.
Proven before it goes live
Each solution is tested on your real data against accuracy targets agreed with you before launch, then monitored in production so quality holds as things change.
Ready for the new privacy rules
From 10 December 2026, organisations under the Privacy Act must disclose automated decisions that significantly affect people. We design every system so you can meet it.
The same approach protects the AI we run for Defence and the Australian Public Service Commission.
Book a Free Consultation
How We Turn AI Into Outcomes
Start with a free consultation, then take as much as you need. You can stop after any step and keep everything we have produced.
Over two decades and 300 projects building software that lasts.
Local Australian team spanning small business, enterprise and government.
Approved supplier across Defence, DTA and state government.
High-profile AI projects delivered for enterprise and government.
Your source code and IP, fully owned by you.
Clients like Onsite Rental, Defence and legal centres stay for years.
Agile delivery keeps scope, priorities and budget in your hands.
Our Clients
FAQ
If I have a few scattered ideas about AI for my business, what should I do next?
How much will it cost, and how are payments staged?
How long will it take to design, build, and roll out the solution?
Do we have to commit to the whole project?
How is this different from using ChatGPT or Microsoft Copilot?
Do I need clean, structured data before we begin, or can you help me prepare it?
Can AI be integrated with my existing platforms such as Microsoft 365, SharePoint, Dynamics, CRMs, and databases?
What governance, policies, and approvals do I typically need for AI in my organisation?
What technology stack will be used, and how do I know it’s the right fit for my needs?
What happens after go live, and what support and maintenance options are available?
What Our Clients Say
Get a Free Quote
John Rutherford, General Manager, Ergoworks Consulting
The product developed by IT Magnet has propelled us to a leadership position in online assessment and AI powered recommendations for employees’ ergonomic risks, and is now widely adopted by numerous large corporations and government organisations.
Adrian Black, Managing Director, Black Line Group
IT Magnet worked closely with our team to develop and deliver a one-stop-shop solution, accessible via App or web-platform, that is completely configurable for our challenging needs
Anthony Bolack, National IT Manager, Onsite Rental Group
IT Magnet has delivered innovative, pioneering solutions by leveraging a variety of cutting edge technologies, including AI. The team is friendly, challenge seeking, and one of our most trusted technology partners.
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