Custom AI, Built and Deployed for Australian Businesses
Strategy, software and agentic systems from concept to production, with security and data sovereignty handled. Built for businesses of every size, trusted by Defence and government.
20 years building software, now building AI.
Explore What AI Can Achieve for You
Whether you're a small business taking your first step or a large enterprise scaling AI across the organisation, here's where we can help:
Chatbots for customer engagement, lead capture, bookings, and support
Deliver instant customer answers via chat or voice across channels, capture leads and bookings automatically, and cut support queues with seamless handover to your team. Intelligent chatbots using sentiment analysis and personalised recommendations lift conversion while automating engagement and marketing content for retail, hospitality, e-commerce and more.
Agentic AI assistants for knowledge search, document intelligence, and workflow automation
Supply chain and inventory optimisation with predictive demand forecasting
Computer vision quality inspection for defects, assembly, and compliance
AI strategy, roadmap, and governance for compliant adoption
Anomaly, fault and fraud detection with risk scoring and real time alerts
Robotic process automation for invoices, data entry, and reconciliations
Unify multi source data, cleanse and extract, then deliver plain language insights
Why Partner With IT Magnet
Successfully delivered hundreds of projects in two decades.
Served entrepreneurs, small and large businesses, and governments.
Australian based local resources, and diverse portfolio.
Agile approach, incremental development and continuous feedback.
Approved supplier for Digital Transformation and state government
Trusted by Australian Defence Force.
Customers remain loyal for many years.
Recoup part of your investment with us through the R&D tax incentive
Book a Consultation
Our Clients
Our Recent AI Implementations
Skills intelligence for the Australian Public Service Commission
IT Magnet designed and delivered an Agentic AI powered skills inference and matching platform for the APSC Career Pathfinder initiative. It analyses CVs, free text and conversations to infer skills, match users to APS career pathways, identify skill gaps and recommend learning opportunities. A multi agent architecture delivers explainable, governed and auditable outcomes while supporting SFIA and APS capability frameworks.
AI that turns utilisation and telemetry into cost saving actions
IT Magnet is the implementation partner for Ontelligent, Onsite Rental Group's flagship AI assistant supporting staff and customers across email, Microsoft Teams and the web. Using role based security, it combines trusted knowledge with live operational data to deliver secure, explainable insights from contracts, invoices, utilisation and equipment telemetry, improving rental decisions, efficiency, cost savings and customer transparency.
Trusted AI customer service concierge for Defence voyage applicants
IT Magnet developed an AI powered customer service agent for the Australian Defence Force, Young Endeavour. It provides real time, logic driven guidance by securely interrogating ERP data, websites and authoritative documents to deliver clear, reliable responses and next steps. Human in the loop controls ensure safe, consistent assistance at scale.
Financial governance AI platform with automated anomaly detection
As Beach Energy's AI consultant and implementation partner, IT Magnet designed and delivered a financial data governance platform that automates expense cleansing, classification and GL coding. Deployed on premises, it combines AI with human in the loop review to improve accuracy, detect anomalies and supplier risk, and strengthen audit readiness.
What Our Clients Say
Anthony Bolack, National IT Manager, Onsite Rental Group
IT Magnet has delivered innovative, pioneering solutions by leveraging a variety of cutting edge technologies, including AI. The team is friendly, challenge seeking, and one of our most trusted technology partners.
John Rutherford, General Manager, Ergoworks Consulting
The product developed by IT Magnet has propelled us to a leadership position in online assessment and AI powered recommendations for employees’ ergonomic risks, and is now widely adopted by numerous large corporations and government organisations.
Adrian Black, Managing Director, Black Line Group
IT Magnet worked closely with our team to develop and deliver a one-stop-shop solution, accessible via App or web-platform, that is completely configurable for our challenging needs
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FAQ
If I have a few scattered ideas about AI for my business, what should I do next?
We start with a short discovery session to clarify the problem, your ideas and what success looks like. We can also show examples from similar past implementations, then provide a practical roadmap with a recommended first use case, cost range, and timeframe.
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