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Ecommerce Package
Have your online shop delivered rapidly with this comprehensive e-commerce package, 37 different modules to choose from. Read more
Event Management System
Ideal for event management operations for a wide verity of facilities including conference centres, hotels and corporate meetings. Read more
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Email Marketing System
CRAMM, Customer Relationship and Marketing Manager, is an online system that serves your CRM needs. Read more
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Contractor Management
eConTrack is an online system that unravels the operational complexities of companies associated with the building industry. Read more
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Accountant CRM
The daily operations of accountants and accounting firms are much greater than just number crunching and tax returns, for which Accountants CRM is the ideal software. Read more
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Order & Client Management
Run Maker is the ideal software for businesses that schedule daily job runs and create job sheets for delivery drivers. Read more
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Success     story


  

Success Story

Telstra looks to IT Magnet for its
Fault-Reporting system development
Telstra required a software-based solution to manage its day-to-day fault reporting process. When a fault occurs, a field staff sends an SMS to a central mobile phone number which is intercepted and recorded by a central computer system. The staff located in the office then accesses the details of the fault from their PC, works on a resolution and sends progress-status to different groups.

It was imperative that the system handled large volume of transactions on a daily basis. Also, due to the mission-critical nature of the system the up-time had to be close to 100%. IT Magnet not only provided a robust and scalable architecture, it also delivered the system within a strict timeframe.
   

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